Last updated: 14 November 2025
Welcome to Camio, a circular asset management platform as a service operated via www.camio.co ("Camio", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Camio platform, website, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
2.1 You may use the Service only if you are able to form a binding contract with Camio and are not barred from using the Service under applicable law.
2.2 If you are using the Service on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms and that "you" refers to that organisation.
2.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly of any unauthorised use or security breach.
3.1 Certain features of the Service may be provided on a paid subscription basis ("Subscription"). The specific features, pricing, and billing terms are described in your order form, online checkout, or separate agreement with us.
3.2 You agree to pay all applicable fees in accordance with the billing terms in effect at the time a fee becomes payable. Unless otherwise stated, all fees are non-refundable.
3.3 We may change our fees and billing terms at the end of a subscription term by providing you with prior notice, in which case the changes will apply from your next renewal.
4.1 Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes related to circular asset management, inventory, reuse, and related workflows.
4.2 You must not:
• use the Service in any unlawful manner or in any way that infringes the rights of others;
• attempt to gain unauthorised access to the Service or related systems or networks;
• interfere with or disrupt the integrity or performance of the Service;
• reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent permitted by law;
• use the Service to store or transmit malicious code, or to send spam or other unsolicited messages.
4.3 You are responsible for the content, accuracy, and legality of all data, information, and materials that you or your users submit to the Service ("Customer Data").
5.1 You retain all rights, title, and interest in and to your Customer Data. We do not claim ownership of Customer Data.
5.2 You grant us a worldwide, non-exclusive, royalty-free licence to host, use, process, store, transmit, and display Customer Data only as necessary to provide, maintain, and improve the Service, and to comply with legal obligations.
5.3 We will implement appropriate technical and organisational measures to protect Customer Data against unauthorised or unlawful processing and against accidental loss, destruction, or damage, in accordance with applicable data protection laws.
5.4 Our collection and use of personal data via the Service is further described in our Privacy Policy, which forms part of these Terms. By using the Service, you consent to such processing.
6.1 During the term of your Subscription, you may export certain Customer Data from the Service using the available export features, subject to any technical limits and fair use restrictions.
6.2 Upon termination or expiry of your Subscription, we may retain Customer Data for a limited period for backup, archival, or legal purposes. After that period, Customer Data may be anonymised or deleted in accordance with our standard retention practices.
6.3 You are responsible for exporting any Customer Data you wish to keep before termination of your Subscription, where technically possible.
7.1 All rights, title, and interest in and to the Service, including software, interfaces, designs, trademarks, logos, and underlying technology (excluding Customer Data), are and will remain the exclusive property of Camio and its licensors.
7.2 Except for the limited rights expressly granted under these Terms, no rights or licences are granted to you by implication or otherwise.
7.3 You agree not to remove, obscure, or alter any proprietary notices on or in the Service.
8.1 The Service may enable you to integrate with or access third-party services, software, or platforms ("Third-Party Services").
8.2 Your use of Third-Party Services is subject to the separate terms and policies of those third parties. We are not responsible for, and make no warranties in relation to, any Third-Party Services.
8.3 We may, at our discretion, suspend or disable integrations with Third-Party Services where required by law, by the third party, or for security or operational reasons.
9.1 From time to time, we may offer access to features or functionality that are identified as beta, preview, or early access ("Beta Features").
9.2 Beta Features are provided for evaluation purposes only, may be subject to additional terms, and may be modified or discontinued at any time. Beta Features are provided "as is" and at your own risk.
10.1 We will provide the Service with reasonable skill and care and will use reasonable efforts to make the Service available in accordance with any service levels set out in a separate agreement with you (if applicable).
10.2 Except as expressly stated in these Terms, the Service is provided on an "as is" and "as available" basis, and we expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.3 We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, nor that it will meet your specific requirements or achieve any particular results.
11.1 Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence or for fraud.
11.2 Subject to the above, Camio will not be liable for any loss of profits, revenue, goodwill, data, or for any indirect, consequential, special, or punitive damages, arising out of or in connection with these Terms or the use of or inability to use the Service, whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.
11.3 Subject to the above, Camio's aggregate liability arising out of or relating to these Terms or the Service, whether in contract, tort (including negligence), or otherwise, will be limited to the total fees paid by you for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.
12.1 You agree to indemnify, defend, and hold harmless Camio and our directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) Customer Data; or (c) your breach of these Terms or violation of applicable law.
13.1 We may suspend or restrict your access to the Service immediately if we reasonably believe that: (a) you have breached these Terms; (b) your use poses a security risk, may harm other users, or may expose us to liability; or (c) we are required to do so by law or by a regulatory authority.
13.2 Either party may terminate your Subscription at the end of the then-current subscription term in accordance with the cancellation or non-renewal process specified in your order or account settings.
13.3 We may terminate your Subscription or these Terms for cause if you materially breach them and fail to remedy the breach within a reasonable period after receiving notice.
13.4 Upon termination of your Subscription or these Terms for any reason, your right to use the Service will cease, and you must stop all use of the Service.
14.1 We may update or modify the Service from time to time, for example to improve functionality, enhance security, or reflect changes in law or technology.
14.2 We may revise these Terms from time to time. When we do so, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or via the Service.
14.3 Your continued use of the Service after the effective date of any changes to these Terms will constitute your acceptance of the revised Terms.
15.1 These Terms and any dispute or claim arising out of or in connection with them or the Service will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law rules.
15.2 The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Service, except that we may seek injunctive or other equitable relief in any jurisdiction.
16.1 These Terms, together with any order forms or other agreements expressly incorporated by reference, constitute the entire agreement between you and Camio in relation to the Service and supersede all prior agreements, understandings, or representations.
16.2 If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
16.3 You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of assets, or by operation of law.
16.4 No failure or delay by either party in exercising any right under these Terms will constitute a waiver of that right.
16.5 Nothing in these Terms creates a partnership, joint venture, or agency relationship between the parties.
If you have any questions about these Terms or the Service, please contact us using hello@camio.co.
Note: This document is provided for general informational purposes only and does not constitute legal advice. You should seek independent legal advice to ensure that these Terms are appropriate for your specific circumstances.
© 2025 Camio Labs. All rights reserved. Contact hello@camio.co or call +44 7932 677441